“Learn to Play Business Analysis” - Workshop

Victoria Cupet

Workshop Description

Business analysis is gaining more and more popularity among professionals working on projects as well as business owners and executives. The Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), a globally recognized standard for the practice of business analysis, describes 50 of the most common techniques used by business analysts. Most of these methods are well known and can also be found in other disciplines such as requirement engineering and project management.

The core of efficient business analysis lies in putting yourself in the customer’s shoes first – understanding their expectations, preferences… and aversions. Using innovative techniques alongside more traditional methods will help you better connect with your customers to engage in a stronger relationship that better values their wants and needs.

This workshop provides tips, tricks and methods to heighten the fun and creativity of your business analysis, thereby improving your own experience as well as that of your customer.

Life is a game, so why not learn to ‘play’ business analysis in the voice of the customer!

Speaker Bio:

Victoria Cupet is an experienced coach, trainer, consultant, author and speaker with over 12 years experience in business analysis, process management and project management.

For a number of years Victoria has played a key role in promoting business analysis.

As a trainer Victoria guides professionals to advance their careers by helping them successfully prepare for relevant certifications through high quality training programs.

Victoria’s depth of knowledge and strong commitment have been proven by multiple international certifications, including business analysis certifications (CBAP, PMI-PBA, OCUP, CPRE), business process management certification (OCEB), project management certification (PMP) and agile certification (SMC, SPOC, SDC).

  • Nationally – in her role as President of the IIBA Romania Chapter. In 2015 and 2016 Victoria received the President’s Award (Tier 2) and Innovation Award (2016) from the International Institute of Business Analysis™ (IIBA®) at IIBA® Chapter Awards.
  • Regionally – as a keynote speaker and host at the Balkan Business Analysis Conference (BBA Conference).
  • Internationally – as a contributing author to the Business Analysis Body of Knowledge® (BABOK® Guide) v3.0.

Victoria’s depth of knowledge and strong commitment have been proven by multiple international certifications, including business analysis certifications (CBAP, PMI-PBA, OCUP, CPRE), business process management certification (OCEB), project management certification (PMP) and agile certification (SMC, SPOC, SDC).

As a trainer and coach, Victoria guides professionals to advance their careers by helping them successfully prepare for relevant certifications through high quality coaching and training programs.

Since August 2017 Victoria has been a member of the IIBA team as Regional Director for Europe. In her new role, she supports cooperation between the IIBA and European Chapters and facilitates Chapter growth and cooperation at the regional level.