Marko Potkonjak, Serbia

14
Aug

Marko Potkonjak, Serbia

Value of Process Modeling and Analysis in Shaping of Service or Product

Let’s dig in and see the value of process modeling and analysis in shaping of service or product scope. What do you do, when they say that they want whole process to be more efficient but there is no process model? Is client vision of solution optimal? How to add value to your client or a product working as analyst and why it is important for BA to be involved as early as possible. I would like to answer all of these question through a showcase of project we have delivered for one of our US clients.

Marko Potkonjak is senior business analyst in Endava, Belgrade Chapter.
I like to think of myself as seasoned software engineer with personal preference towards analysis, product ownership and agile project management. Started my career as quality assurance engineer and moved up through application management, project management to position of already proven BA and PO. I belong to a generation of engineers who are surrounded by Agile from beginning of their professional carrier.