Balkan Business Analysis 2020

Keynote: Skills over Roles … what you can do is more important than what you are called

06 Nov 2020
10:05-10:35

Keynote: Skills over Roles … what you can do is more important than what you are called

When I started my journey seven years ago to create the business analysis discipline within a growing organisation like Endava I was convinced that creating a grid of distinct business analysis roles will ensure we master the challenges. I was wrong… Especially in the early years ensuring the right skills are clearly defined and exist in a team was much more important than ensuring we have a predefined role in a team. I look at this revelation and its implication from two perspectives: From the perspective of the organisation and from the perspective of the individual business analyst, who wants to grow. From the organisational perspective I explain some of the tools, like a core skills assessment, I introduced at Endava to calibrate and grow the business analysis capability. From the perspective of the individual, I give an example how to develop required skills, in this case the decision-making skill for an aspiring Product Owner. It is fascinating to see, how you can solve some challenges through a more granular view on skills rather than broader roles. Although, I provide my views from a perspective of a technical service organisation like Endava, some of the learnings are more broadly transferrable and the perspective of the individual should resonate with all of you.

Learning Objectives

  • Understand the value of business analysis skills over business analysis roles
  • Know how you can calibrate a specific organisation’s business analysis skill set
  • Understand what a focus on skills implies for individual development in the business analysis domain