Balkan Business Analysis 2020

Discovery phase – tools and techniques for requirements collection

06 Nov 2020
12:00-12:20

Discovery phase – tools and techniques for requirements collection

Discovery phase is the crucial moment in any project. Without understanding the current business problem of a customer, pains and challenges, it is almost impossible to propose a good solution. Let’s discuss how the discovery phase should be performed to increase the chances for success – what techniques, methods and tools can help you understand your customer business and the challenge you need to address.

Learning Objectives

  • Understand the value of discovery phase
  • Understand the role of customer in discovery phase
  • Learn how you – BA – can help your customer in defining the business problem and possible solution
  • Learn techniques for business need identification
  • Learn VPC as a mean for requirements elicitation