Registration

1 hour

Catering ground

Introduction

Something fresh to wake you up and get you in the mood for two days of Balkan BA.

30 minutes

Mr. Jared Gorai

Keynote

Business Analysts are change agents who regularly facilitate change within our organizations, but as we enter the fourth industrial revolution, forces are conspiring to speed up the pace of change. These digital disruptors will revolutionize the world we live in and will impact the lives of business analysts. This presentation will discuss key disruptors and the evolving role of analysis in the business context.

45mins

Keynote

Mr. Jared Gorai

Jared loves being a Business Analyst and has done so in title for over 15 years with over 25 years of business and leadership experience in both the retail and energy sectors. He is a strong advocate for IIBA, having served in various capacities with the Calgary IIBA Chapter as well as chairing the Volunteer Chapter Network. He joined IIBA in June of this year as the Director of Regions and Chapters. He holds his Bachelor of Arts degree in French from the University of Calgary and the Certified Business Analysis Professional™ (CBAP®) designation. He will take any chance possible to evangelize business analysis and will talk your ear off about the role and the profession should you allow him to do so.

https://www.linkedin.com/in/jgorai/

Breakfast

30 minutes

catering ground

Mrs. Bistra Papazova, Bulgaria

Мaking it possible for stakeholders to actually agree

Creating and following product roadmap that fits the company strategy and takes into account the stakeholders views in the different countries is a very challenging process. What we have done: 1. Create a venue for all stakeholders to meet and agree on a roadmap 2. Define and follow a rigorous prioritization methodology based on company strategy 3. Know and understand each stakeholder needs, wants and fears As a result we have roadmap that all stakeholders agree on and a process that is transparent and inclusive. Takeaways: Just relationship building or just having a good process is not enough. You have to combine them to achieve best results.

45mins

Soft skills

Mrs. Bistra Papazova, Bulgaria

Bistra Papazova has 20 years of experience in the software industry as business analyst, project manager, client services manager, consultant, and most recently as a CEO of the fast growing international software product company coBuilder. Bistra has led a number of courses in Process management, IT system requirements, Enterprise Architecture, Strategy implementation and others. She has made presentations at many industry events including IIBA chapter meetings, Oslo meets Sofia business events, Smart Cities, IDC conferences, etc.

https://www.linkedin.com/in/bistra-papazova-381579/

Mr. Aleš Štempihar, Slovenia

The future is now – BAs in Digital Business

Digital Business is a hot topic. There are numbers of different events, newspapers, articles, blogs. But what does digital business really mean? What are the business aspects of digitalization? What are business challenges within business transformations? And what are opportunities for BAs within changes need to apply real Digital Business in companies? In this presentation we'll first explore a Digital Business model named "The House of Digital Business" which has been made in IIBA Slovenia Chapter. For each of four foundations of this model and for its roof (CX) we'll define the role of BA and present it with a case study. We are deeply convinced that our business and private lives will be changed in next years tremendous. And we are pretty sure that we need help with this. The essence of BAs work are changes. So it's obviously that BAs could provide this help. But how BAs need to be prepare for this?

11:15

Expanding your BA perspectives

Mr. Aleš Štempihar, Slovenia

Ales is a digital strategist, innovator of business models and accelerator of changes in organizations. When it is necessary to start with the foundations of digital business and see the future of the company through a digital transformation, Aleš is the right person to talk to and cooperate with. As a digital strategist he helps companies with preparing a digital strategy and roadmap execution. As an innovator he creates new business models and as the leader of Digital42 initiative he takes care for the program of digital projects. He is an IIBA member since 2008 and first and current IIBA Slovenia Chapter President.

https://www.linkedin.com/in/ales64/

Lunch

90 minutes

Restaurant

Mr. Andrej Guštin, Slovenia

Mirror, Mirror on the Wall, who’s the wisest of them all? – BA perspective on predictive analytics and artificial intelligence

Recently, machine learning algorithms surpass humans intelligence in many areas (go, chess, poker). Operational optimization (logistic, back-office) and customer behaviour predictions (marketing, sales) are some of the top priorities in companies to digitize their business. But only a few can remember that it all started in Bletchley Park with the need to break the Enigma Code. Without business analysis techniques they probably wouldn’t have succeeded. BA approaches that were used back in the day are still valuable today. We will present two real (banking sector) cases and their results to demonstrate analytical phases of designing, developing and using predictive analytics models that process customer data daily and recommend actions, based on predefined business rules and decision points in workflows. From Stakeholder Needs aligned with their Value we will show how to build smart predictive algorithms to determine the “next best action” and “preferred channel” in the Context of better CX. Defined KPI’s measure VALUE daily and enable BA to monitor effectiveness and efficiency continuously, detect potential issues and take necessary corrective actions. In 5 months we increased the VALUE to 450% and needed 16 days to achieve ROI. Key takeaways: - Examples of different approaches we have taken to implement valuable predictive analytics solution, including what works and what doesn't - How BAs can balance between external Customer eXperience view and internal stakeholders need to maximize the value of the project - Large quantities of data exist, but the value is in analytics, not only the right algorithms that will work, but that they improve CX and add value - Approaches to ensure that algorithms and procedures used within project are "good enough"

45mins

Expanding your BA perspectives

Mr. Andrej Guštin, Slovenia

Andrej Guštin is a cofounder and CEO at CREA pro, a leading Slovenian consulting company focused comprehensively on business process management and innovation. Andrej’s activities are in general in management business consulting on strategy, process optimisation and process innovation. As “representative from business” he regularly holds lectures and Case Study presentations at the different university programs. Andrej is a vice president of IIBA CHAPTER SLOVENIA and holds a Science Master Degree

https://www.linkedin.com/in/andrej-gustin-5bb143/

Mr. Boris Borchev, Bulgaria

The challenges for business analysts when implementing GDPR

The General Data Protection Regulation (EU 679/2016) will come in force in May 2018 and brings about substantial changes in the way personal data of EU citizens is processed. The role of business analysts is crucial for the successful implementation of GDPR as key processes need to be redesigned and IT systems changed to comply with the new requirements. Business analysts are supposed to develop multi-domain knowledge, grasp new concepts and interact with various stakeholders such as CEOs, legal experts, SMEs, IT managers, external vendors, in a challenging environment. The key takeaway from this presentation is: - The main areas of attention regarding the new EU regulation for personal data protection; - How to address the GDPR challenge; - The role of business analysts in the GDPR implementation process.

45mins

BA toolkit

Mr. Boris Borchev, Bulgaria

Boris Borchev, PhD, CBAP®, has more than 12 years of experience as a consultant and lecturer in the area of business process improvement, business analysis, strategy analysis and e-government. He was among the first business analysts in Bulgaria with CBAP® certification. Mr. Borchev has taken part in multiple projects in Bulgaria and abroad related to modelling and analysis of business processes, requirements engineering and has been actively involved in the development of the e-government in Bulgaria. At present he is line of business manager at the leading IT company TechnoLogica as well as assistant professor at Sofia University.

https://www.linkedin.com/in/bborchev/

Coffee break

15 minutes

Catering ground

Mr. Viorel Ovidiu Herinean, Romania

Agile Business Analyst – Value in an Agile Software project

The shift from a traditional BA to an Agile BA. Mindset shift from solutions to needs. With the trends these days we tend to choose solutions because they sell well, not because they are proven. We need to understand when is the case to cross the line between applying existing solutions and experimentation and learning. Key Takeaways: - There is a shift in the BA world towards Agile mindset. A lot of companies are starting to adopt practices because they are proven in many context, not because they sell well. - There is a real need to take a step back and reconnect the 2 communities: the community of needs and the community of solutions and the business analyst is playing and important role in the process - As an Agile Business Analyst uncovering better ways of developing software by doing it and helping others do it should be the main goal in every project.

45mins

Expanding your BA perspectives

Mr. Viorel Ovidiu Herinean, Romania

Thoughtful enthusiast of Agile mindset and continuous process improvement techie. In 10+ years invested in IT Business analysis and Requirements, Viorel enjoys questioning the rules and “how’s” in order to get a better end result each time. His playground is the bridge between business needs and IT solutions with the passion of getting the best from each world by translating technical details for non-technical project partners. He’s involved in full product lifecycle with positivism and constant learning approach. Currently, Viorel manifests the principles and added value of Agile in Accesa, an European IT Service Provider, where his entrepreneur mindset is challenged as the co-founder of Business Analysis office.

https://www.linkedin.com/in/viorelherinean/

Mr. Ravi Kumar, United Kingdom

Audience Analysis – a Technique to Help With Business Change Implementation

A timely and appropriate audience analysis is crucial to plan the right interventions for embedding business change. Audience Analysis helps to identify who is impacted by the change, to understand their reaction towards it and to ensure that impacted audiences are ready, willing and able for business change. Any business implementation approach based on just feedback from a few key stakeholders, and without any detailed audience analysis is bound to create issues/problems whilst embedding the business change. The key take away from this presentation: - Why Audience Analysis is important; - How to perform Audience Analysis; - How it contributes to business change implementation.

45mins

BA toolkit

Mr. Ravi Kumar, United Kingdom

Ravi is an independent business analyst/consultant currently working HSBC Bank since March 2016. He has over 17 years of experience in the financial services industry with special domain knowledge in retail banking. Prior to HSBC, Ravi has worked for many other organizations (Barclays, Lloyds Bank, Barclaycard, co-operative Bank, First Data, ANZ Bank, Kanbay and 123 Money Ltd) in different countries (UK, Ireland, India, Australia, USA, Greece, Germany and Turkey). Ravi, a Certified Business Analyst Professional, also accomplished the International Diploma in Business Analysis and Solution Development, BCS (UK). Ravi has been practicing business analysis for last 13 years.

https://www.linkedin.com/in/ravi-kumar-cbap-agileba-25779b1/

Coffee break

30 minutes

Catering ground

Ms. Dragana Milojevic, Serbia

Efficient BA Need Effective Communication

The presentation will cover key aspects of Communication such as Communication Model, Process and Dimensions, trying to answer what skills are crucial for successful Business Analyst. The main question is how to learn to communicate effectively and efficiently, in order to avoid, minimize or resolve conflicts, to build trust and to make right decisions. All players in business and life game should be prepared to recognize barriers to communication, to avoid common communication mistakes and ’killers’ and became active listeners. Followed by Communication Skills Model, RESULT principle and 7Cs check-list, fully aware of all Perceptives in Communication, understanding why be assertive is so important in any kind of relationship, they could be as an effective communicator as a real leader has to be. Key takeaways: - What skills are crucial for successful Business Analyst? - How to make business communication more effective and efficient? - How Perceptives in Communication, RESULT principle and 7C's could help?

45mins

Soft Skills

Ms. Dragana Milojevic, Serbia

Senior Consultant, MScEE, PMP Trainer, CSM, OTA and TA Practitioner, with 25+ years of professional experience in ICT & Project Management areas. Experienced speaker and trainer at many domestic and international events, conferences, workshops and trainings in PM, Business and General Management, Leadership, Communication Skills, HR Management and Business Analysis. As a co-founder and Vice President of IIBA Serbia Chapter, helps professionals to become certified and to implement best BA standards and practice in their companies. Delivered many free lectures, presentation and workshops, covering Business Development topics. Applying knowledge of organizational transactional analysis in companies, as an independent business consultant develops project teams, improve communication and helps employees to become more professional, efficient and effective and to fulfill their potential.

https://www.linkedin.com/in/draganamilojevic/

Mr. Dumitru Tabarcea, Romania

BA. Banking. Agile. Dare to be more!

Agile methodologies are on everybody’s lips nowadays when it comes to software development. Most industries have jumped on the Agile train and have a smooth ride, while the financial sector, and especially banking, seem to pose quite a resistance in embracing the agile mindset. Being part of an Agile delivery team for a banking customer puts the Business Analyst in the crossfire of opposing mindsets and the only winning card to deliver the best value is to be more than a traditional BA. Key takeaways: • Business analysts are in the best position to be the headlights for Agile transformation of a customer’s organization; • Even though there is no business analyst role defined in Agile methodologies, the diverse skillset a BA possesses, allows to fill in multiple roles, such as: Product Owner, Scrum Master or Team Leader. Pick yours and lead the show!

45mins

Expanding your BA perspectives

Mr. Dumitru Tabarcea, Romania

Majored in Economic Sciences and Business Administration, Dumitru has over 10 years of experience delivering value in software development projects as a Business Analyst, Consultant and Project Manager. While favoring a traditional, Agile or hybrid approach, his past customers come mainly from Banking, Capital Markets and Insurance industries. Dumitru is on a quest to break the barriers of a traditional BA, irrespective of the delivery methodology and the boundaries imposed. Amongst others, he is involved in local and regional communities and loves sharing experiences with fellow business analysts.

https://www.linkedin.com/in/dumitru-tabarcea-777a83b/

Coffee break

15 minutes

Catering ground

Mr. Iancho Dimitrov, Bulgaria

4 Extra Miles a BA Would Better Walk in an Enterprise Project

The quality of what a Business Analyst (team) delivers in a software project is clearly recognized nowadays as one of the crucial factors for the project’s success. And experienced BAs being a central point related to business stakeholders, the Development, QA and Project Management teams are aware of their specific expectations – and try to meet them, while keeping a balance of priorities. But have you thought how on top of doing this well you might further contribute to the project’s success? As usual, to deliver more, you need to not focus only on the expectations and stated requirements of these parties, but rather on the context, potential benefits and issues that they have – with the ultimate goal being to deliver long-term business value. And doing this is especially important and beneficial in large enterprise projects spanning years and having three-digit number of experts involved. In this talk I’ll share with you what I’ve seen works well in this direction – with 4 stories from enterprise projects in the Telecom, Banking and IoT domains. I hope this will convince you to consider: - changing your point of view – to look more often beyond project stakeholders’ expectations; - walking the extra mile of knowing and understanding in bigger detail each stakeholder’s context; - using some of the techniques I found to be helpful in big enterprise projects and I hope this will help you have a more successful and rewarding experience in your next project.

45mins

Expanding your BA perspectives

Mr. Iancho Dimitrov, Bulgaria

Iancho has been in the software engineering industry for 20 years now – and considers himself an IT professional with business affinity (or the other way around). Starting his career while still in university, he has gone through many operational roles – software engineer, business analyst, software architect, project and program manager, CTO & COO, Business-IT Consultant. He has also been taking responsibilities in the areas of Marketing, Pre-Sales and Sales. As Strategic Clients Director at Musala Soft currently Iancho is responsible for assuring the business and operational success of the company’s key clients. He has also been personally managing the Projects & Service delivery for companies like Deutsche Telekom, T-Systems, Commerzbank, Telenor Bulgaria, Visa Europe, Bulgarian Ministry of Interior and others.

https://www.linkedin.com/in/iancho/

Mrs. Divna Simeunovic, Serbia

Quest for Innovation – the Most Suitable BA Techniques

Being BA in modern business environment in which organizations are under pressure to innovate in order to stay in business requires special BA techniques and approaches. In this presentation the speaker will show some examples how existing and new BA techniques and approaches may be used to make innovation process more fruitful and efficient. Key takeaways: - In modern business world, innovation is necessity - Open eyes and open minds are necessary prerequisits for innovators, but they also have to be “equippped” with adequate tools and techniques - In this presentaion we will go through examples of existing and new BA techniques and approaches that are most suitable for innovation

45mins

BA toolkit

Mrs. Divna Simeunovic, Serbia

Divna Simeunovic is a software business analyst and a passionate promoter of business analysis as a profession. Although she has many years of experience in software development field and degree in electrical engineering, she is highly aware that technology is useless if it does not offer benefits for business and business cannot survive if it does not create value for people. Starting from early days till now, she has always been devoted to finding better ways/approaches/solutions using technology – in other words, she is highly innovation oriented. Divna is also active in BA community. She is leading BA team in her organization working to increase BA competencies and skills within company. She is also active in IIBA Serbia Chapter, where she is currently volunteering as a VP for Professional Education and striving to increase engagement of Business Analysts in Serbia.

https://www.linkedin.com/in/divnasimeunovic/

Registration

1 hour

Catering ground

Ms. Aneliya Yotova, Bulgaria

Creating a learning culture part 1

The workshop defines a learning culture, analyses the benefits and explains why high-performing organizations and teams foster strong learning practices. The tips on how to develop a sustainable learning culture are backed up with examples from the presenter’s practice. Apart from the success stories, unfortunate examples are also discussed. Via interactive exercices we attack the question “What can I do to promote a learning culture in my team or organization?”. The interactive games will build a practical and thinking attitude that will allow the participants to leave the room with a clear set of action items that will improve their personal learning practices or help them promote a learning culture in their teams or organization.

90 minutes

Ms. Aneliya Yotova, Bulgaria

Aneliya is passionate agile business analyst collaborating in a great scrum team at Experian! She is Certified Scrum Product Owner and past vice-president Education in IIBA Bulgaria chapter. Aneliya is graduated from the Sorbonne University in Paris and since then she is actively working as business analyst in different fields – telecom, e-banking, information technology. Aneliya was guest-lecturer in Sofia University presenting the topic “Stakeholders management”. Her areas of interest include promoting agile and lean culture at and off work. She is pioneering a learning initiative among the product owners group at Experian.

https://www.linkedin.com/in/aneliya-yotova-5246603a/

Mr. Scott Hebbard, Australia

Sparx Enterprise Architect User Group part 1

The workshop presents case studies, tips and tricks from Business Analysts working with Sparx Enterprise Architect for modelling with various techniques, management of requirements, traceability, preparation of documentation, etc. It is organized as forum for sharing experience between BA practitioners that will be continued as Sparx EA User Group. The workshop could be attended by Sparx EA users or BAs, interested in integrated tool for their work. The new Tools & Techniques for BABOK® Guide v3 will be presented from Scott Hebbard via video link and will be discussed by the delegates. It is result of collaboration between IIBA and Sparx Systems."

90 minutes

Mr. Scott Hebbard, Australia

Scott Hebbard, Communications Manager at Sparx Systems has over 20 years experience in ICT, including working for Universities, software companies, telecommunications and the State Government. Scott conducts regular webinars on Enterprise Architect, covering everything from project management, prototyping and requirements management through to code engineering and simulation. Visit www.sparxsystems.com/webinars to learn more. Scott has been married for 15 years and has two daughters. He is passionate about Enterprise Architect, politics, astronomy, movies, science fiction, gaming and loves spending time with his family.

https://www.linkedin.com/in/scott-hebbard/

Mr. Vladimir Kantchev, Bulgaria

Kepner-Tregoe Decision Analysis – The rational process for best decision making part 1

Decisions must be made and actions must be taken everywhere. It is up to the appropriate people to make decisions and take responsibilities for decision execution. Often there is uncertainty how to proceed. People cannot agree on where and how to start making a decision. As a result, they often overlook important information, fail to consult the proper people and make right decision. Lacking commonly accepted unbiased procedures, decision making become shoving contest among these with different points of view. The individuals with most power prevail. When people are provided with a common approach to decision making, they find they can work as a team and make much better decisions. Different positions are more successfully reconciled because of process of decision making is less biased. During the presentation, we will reveal one of the most successful methodology for decision making.

90 minutes

Mr. Vladimir Kantchev, Bulgaria

Vladimir is a lecturer with more than 20 years of experience in IT area. He holds various certification in technology and Service Management areas such as: TOGAF Certified, MCSE, CISSP, ISO 20000 Consultant and Auditor, ITIL Manager, ITIL ICT Infrastructure Manager, Kepner-Tregoe Program Lead, CobiT 5 Auditor and Implementation, ITIL Expert, etc. During his career Vladimir participated in many large-scale projects worldwide. This experience allows him to use real live examples during his presentations.

https://www.linkedin.com/in/vladimir-kantchev-25b90a4/

Ms. Mariana Mitevska, Bulgaria

BABOK exam drills and simulation for CBAP part 1

Have you read the BABOK Guide? Are you ready for CBAP certification exam? If yes, then the “BABOK exam drills and simulation for CBAP” session is exactly for you. Workshop participants will be able to verify how deep they have understood the underlines described in the BABOK Guide. In the first part of the session participant will walk through sets of practice questions focused on each BABOK Guide Knowledge area. That will make them perfectly prepared for the second part of the session when they will have the chance to perform a CBAP exam simulation. The workshop session is based entirely on the Watermark Learning CBAP Online Study Exam tool, which is a proven leader in providing reliable CBAP exam simulation tools. All participants will get a 25% discount coupon code for Watermark Learning CBAP Online Study Exam subscription. NB: It is highly recommended that all attendees read the BABOK Guide, v3 prior the session! Please note only delegates who have signed up for both days of BBA2017 will be entitled to attend this workshop. Candidates intending to attend the one-day workshop are strongly advised to study BABOK v.3 prior to the workshop.  

Training Provider Watermark Learning 
Certification Authority IIBA
Certification Provider Certification is not provided during the event

90 minutes

Ms. Mariana Mitevska, Bulgaria

Mariana Mitevska is the acting President of IIBA Sofia Chapter. She has been a Certified Business Analysis Professional (CBAP) since 2014 year and the first Bulgarian representative who has been granted a Certification of Competency in Business Analysis (CCBA). Mariana has 8 years of experience in business analysis in Information service, Telecom services, IT and Education. During that years she has taken the role of a business analyst on different level of analysis – from business process analysis on high level to very low level system analysis. She is currently working as business analyst/product owner at Experian. Business Process Management is a key field of her professional interests and expertise. Her mission is devoted to constantly promoting the importance of business analysis profession in Bulgaria.

https://www.linkedin.com/in/mariana-mitevska-cbap-238350a/

Mr. James Cadle, United Kingdom

BCS Foundation in Business Analysis part 1

The Foundation in Business Analysis course introduces a broad range of techniques within the structure of the business analysis process model. It forms an excellent introduction to business analysis. Key areas covered include: Examination of the competencies of a Business Analyst; Strategy analysis; Investigation techniques; Stakeholder analysis and management; Modelling business systems and processes; Requirements engineering; Making a business and financial case. The qualification is based upon the BCS publication, Business Analysis (third edition). This course prepares participants for the BCS Foundation in Business Analysis examination, which is held at the end of the course. The examination is a one-hour, closed book multiple choice examination which tests the participant's knowledge of the Foundation in Business Analysis syllabus. Please note only delegates who have signed up for both days of BBA2017 will be entitled to attend this workshop and be certified. A fee of GBP 170.00 + VAT will be billed separately for the certification. Places are limited to 16. The syllabus for the BA Foundation Certificate is based on and supported by the book Business Analysis (3rd Edition) by Debra Paul, James Cadle and Don Yeates (editors), published by BCS, The Chartered Institute for IT. Candidates intending to attend the one-day workshop are strongly advised to study this book prior to the workshop.

Training Provider Assist Knowledge Development
Certification Authority BCS, The Chartered Insitute for IT
Certification Provider Assist Knowledge Development

90 minutes

Mr. James Cadle, United Kingdom

Over 40 years’ experience in management services - consultant, trainer and author - specialises in project management, risk management, business and systems analysis – co-author of Project Management for Information Systems, Business Analysis, Business Analysis Techniques, Developing Information Systems and The Human Touch - member of The Association for Project Management and Chartered Fellow of the BCS, the Chartered Institute for IT - BCS oral examiner in Business Analysis.

https://www.linkedin.com/in/james-cadle-303ab635/

Mr. Stoyan Atipov, Bulgaria

Requirements Engineering – CPRE Foundation Level part 1

The Foundation Level addresses the advanced beginner in Requirements Engineering and provides the core knowledge of this topic. Everyone working with Requirements Engineering, Business Analysis, software and systems development, who is demanding in terms of quality and professionalism, should strive for it. The Foundation Level encompasses the elicitation of requirements with appropriate documentation, requirements verification and validation as well as their management throughout the end-to-end product life-cycle. The qualification is based upon the IREB recomended book Requirements Engineering Fundamentals. The exam will be provided by the end of the day, must be completed within 75 minutes and covers about 45 multiple choice questions. A person with a CPRE FL certificate is familiar with the terminology of Requirements Engineering/Business Analysis and Requirements Management, understands the basic techniques and methods of Requirements Engineering and their application, is familiar with the most established notations for requirements. NB! Please note only delegates who have signed up for both days of  BBA2017 will be entitled to attend this workshop and be certified. A fee of EUR 180.00 +VAT will be billed separately for the certification. Places are limited to16. The IREB recommended book in the context of the CPRE is Requirements Engineering Fundamentals, by Klaus Pohl, Chris Rupp, 2nd edition, published by Rocky Nook Inc. (April 2015). Candidates intending to attend the one-day workshop are strongly advised to study this book prior to the workshop.

Training Provider Quality House 
Certification Authority International Requirement Engeneering Board 
Certification Provider South East European Testing Board

90 minutes

Mr. Stoyan Atipov, Bulgaria

Stoyan Atipov is a business analyst with 10 years of experience, covering all aspects of BA: strategic planning, process management, requirements engineering and data analytics. His career as management consultant allowed him to apply his expertise across different industries. Each new business expands his perspectives which he turns in theory to share with the professional community. Stoyan gives talks and workshops in IT, BA and management forums, community gatherings and conferences. For BBA2017 he will introduce you to the founding concepts of requirement engineering and the logical connections between them. At the end of the course he will leave you not only prepared to successfully take the exam but also approach challenges in your everyday work with the calm and understanding of a true expert.

https://www.linkedin.com/in/stoyan-atipov-26163b33/

Elena Petakova

Prototype This, Prototype That

Prototyping is a great way to test ideas. When it comes to prototyping of mobile applications, there are lot of things to consider: 

  • follow design principles
  • know platform specifics
  • decide which user goals to fulfill
  • decide how to fulfill them
  • validate!
In this workshop we will be prototyping a mobile app and will finally validate it, using A/B testing Who should attend: Business analysts, Product managers, Developers - anyone involved in implementation of mobile applications.

90 minutes

Elena Petakova

Elena Petakova is a Business analyst with more than 7 years experience, gained in different industries - Telecom, Forex, Sports-betting and IT. Collaborating in a great team with professionals, she currently takes the role of a Business analyst/Product manager in a Bulgarian company (recognized as 'Google Play Top Developer'). Elena is also a trainer in Business Analysis and past Vice President Communications in IIBA Sofia (2014-2016). Her areas of interests include User experience and Project management (she is certified PRINCE2 Foundation).

https://www.linkedin.com/in/elena-petakova-54a42237/%20

Coffee break

30 minutes

Catering ground

Ms. Aneliya Yotova, Bulgaria

Creating a learning culture part 2

The workshop defines a learning culture, analyses the benefits and explains why high-performing organizations and teams foster strong learning practices. The tips on how to develop a sustainable learning culture are backed up with examples from the presenter’s practice. Apart from the success stories, unfortunate examples are also discussed. Via interactive exercices we attack the question “What can I do to promote a learning culture in my team or organization?”. The interactive games will build a practical and thinking attitude that will allow the participants to leave the room with a clear set of action items that will improve their personal learning practices or help them promote a learning culture in their teams or organization.

90 minutes

Ms. Aneliya Yotova, Bulgaria

Aneliya is passionate agile business analyst collaborating in a great scrum team at Experian! She is Certified Scrum Product Owner and past vice-president Education in IIBA Bulgaria chapter. Aneliya is graduated from the Sorbonne University in Paris and since then she is actively working as business analyst in different fields – telecom, e-banking, information technology. Aneliya was guest-lecturer in Sofia University presenting the topic “Stakeholders management”. Her areas of interest include promoting agile and lean culture at and off work. She is pioneering a learning initiative among the product owners group at Experian.

https://www.linkedin.com/in/aneliya-yotova-5246603a/

Mr. Scott Hebbard, Australia

Sparx Enterprise Architect User Group part 2

The workshop presents case studies, tips and tricks from Business Analysts working with Sparx Enterprise Architect for modelling with various techniques, management of requirements, traceability, preparation of documentation, etc. It is organized as forum for sharing experience between BA practitioners that will be continued as Sparx EA User Group. The workshop could be attended by Sparx EA users or BAs, interested in integrated tool for their work. The new Tools & Techniques for BABOK® Guide v3 will be presented from Scott Hebbard via video link and will be discussed by the delegates. It is result of collaboration between IIBA and Sparx Systems."

90 minutes

Mr. Scott Hebbard, Australia

Scott Hebbard, Communications Manager at Sparx Systems has over 20 years experience in ICT, including working for Universities, software companies, telecommunications and the State Government. Scott conducts regular webinars on Enterprise Architect, covering everything from project management, prototyping and requirements management through to code engineering and simulation. Visit www.sparxsystems.com/webinars to learn more. Scott has been married for 15 years and has two daughters. He is passionate about Enterprise Architect, politics, astronomy, movies, science fiction, gaming and loves spending time with his family.

https://www.linkedin.com/in/scott-hebbard/

Mr. Vladimir Kantchev, Bulgaria

Kepner-Tregoe Decision Analysis – The rational process for best decision making part 2

Decisions must be made and actions must be taken everywhere. It is up to the appropriate people to make decisions and take responsibilities for decision execution. Often there is uncertainty how to proceed. People cannot agree on where and how to start making a decision. As a result, they often overlook important information, fail to consult the proper people and make right decision. Lacking commonly accepted unbiased procedures, decision making become shoving contest among these with different points of view. The individuals with most power prevail. When people are provided with a common approach to decision making, they find they can work as a team and make much better decisions. Different positions are more successfully reconciled because of process of decision making is less biased. During the presentation, we will reveal one of the most successful methodology for decision making.

90 minutes

Mr. Vladimir Kantchev, Bulgaria

Vladimir is a lecturer with more than 20 years of experience in IT area. He holds various certification in technology and Service Management areas such as: TOGAF Certified, MCSE, CISSP, ISO 20000 Consultant and Auditor, ITIL Manager, ITIL ICT Infrastructure Manager, Kepner-Tregoe Program Lead, CobiT 5 Auditor and Implementation, ITIL Expert, etc. During his career Vladimir participated in many large-scale projects worldwide. This experience allows him to use real live examples during his presentations.

https://www.linkedin.com/in/vladimir-kantchev-25b90a4/

Ms. Mariana Mitevska, Bulgaria

BABOK exam drills and simulation for CBAP part 2

Have you read the BABOK Guide? Are you ready for CBAP certification exam? If yes, then the “BABOK exam drills and simulation for CBAP” session is exactly for you. Workshop participants will be able to verify how deep they have understood the underlines described in the BABOK Guide. In the first part of the session participant will walk through sets of practice questions focused on each BABOK Guide Knowledge area. That will make them perfectly prepared for the second part of the session when they will have the chance to perform a CBAP exam simulation. The workshop session is based entirely on the Watermark Learning CBAP Online Study Exam tool, which is a proven leader in providing reliable CBAP exam simulation tools. All participants will get a 25% discount coupon code for Watermark Learning CBAP Online Study Exam subscription. NB: It is highly recommended that all attendees read the BABOK Guide, v3 prior the session! Please note only delegates who have signed up for both days of BBA2017 will be entitled to attend this workshop. Candidates intending to attend the one-day workshop are strongly advised to study BABOK v.3 prior to the workshop.  

Training Provider Watermark Learning 
Certification Authority IIBA
Certification Provider Certification is not provided during the event

105 minutes

Ms. Mariana Mitevska, Bulgaria

Mariana Mitevska is the acting President of IIBA Sofia Chapter. She has been a Certified Business Analysis Professional (CBAP) since 2014 year and the first Bulgarian representative who has been granted a Certification of Competency in Business Analysis (CCBA). Mariana has 8 years of experience in business analysis in Information service, Telecom services, IT and Education. During that years she has taken the role of a business analyst on different level of analysis – from business process analysis on high level to very low level system analysis. She is currently working as business analyst/product owner at Experian. Business Process Management is a key field of her professional interests and expertise. Her mission is devoted to constantly promoting the importance of business analysis profession in Bulgaria.

https://www.linkedin.com/in/mariana-mitevska-cbap-238350a/

Mr. James Cadle, United Kingdom

BCS Foundation in Business Analysis part 2

The Foundation in Business Analysis course introduces a broad range of techniques within the structure of the business analysis process model. It forms an excellent introduction to business analysis. Key areas covered include: Examination of the competencies of a Business Analyst; Strategy analysis; Investigation techniques; Stakeholder analysis and management; Modelling business systems and processes; Requirements engineering; Making a business and financial case. The qualification is based upon the BCS publication, Business Analysis (third edition). This course prepares participants for the BCS Foundation in Business Analysis examination, which is held at the end of the course. The examination is a one-hour, closed book multiple choice examination which tests the participant's knowledge of the Foundation in Business Analysis syllabus. Please note only delegates who have signed up for both days of BBA2017 will be entitled to attend this workshop and be certified. A fee of GBP 170.00 + VAT will be billed separately for the certification. Places are limited to 16. The syllabus for the BA Foundation Certificate is based on and supported by the book Business Analysis (3rd Edition) by Debra Paul, James Cadle and Don Yeates (editors), published by BCS, The Chartered Institute for IT. Candidates intending to attend the one-day workshop are strongly advised to study this book prior to the workshop.

Training Provider Assist Knowledge Development
Certification Authority BCS, The Chartered Insitute for IT
Certification Provider Assist Knowledge Development

105 minutes

Mr. James Cadle, United Kingdom

Over 40 years’ experience in management services - consultant, trainer and author - specialises in project management, risk management, business and systems analysis – co-author of Project Management for Information Systems, Business Analysis, Business Analysis Techniques, Developing Information Systems and The Human Touch - member of The Association for Project Management and Chartered Fellow of the BCS, the Chartered Institute for IT - BCS oral examiner in Business Analysis.

https://www.linkedin.com/in/james-cadle-303ab635/

Mr. Stoyan Atipov, Bulgaria

Requirements Engineering – CPRE Foundation Level part 2

The Foundation Level addresses the advanced beginner in Requirements Engineering and provides the core knowledge of this topic. Everyone working with Requirements Engineering, Business Analysis, software and systems development, who is demanding in terms of quality and professionalism, should strive for it. The Foundation Level encompasses the elicitation of requirements with appropriate documentation, requirements verification and validation as well as their management throughout the end-to-end product life-cycle. The qualification is based upon the IREB recomended book Requirements Engineering Fundamentals. The exam will be provided by the end of the day, must be completed within 75 minutes and covers about 45 multiple choice questions. A person with a CPRE FL certificate is familiar with the terminology of Requirements Engineering/Business Analysis and Requirements Management, understands the basic techniques and methods of Requirements Engineering and their application, is familiar with the most established notations for requirements. NB! Please note only delegates who have signed up for both days of  BBA2017 will be entitled to attend this workshop and be certified. A fee of EUR 180.00 +VAT will be billed separately for the certification. Places are limited to16. The IREB recommended book in the context of the CPRE is Requirements Engineering Fundamentals, by Klaus Pohl, Chris Rupp, 2nd edition, published by Rocky Nook Inc. (April 2015). Candidates intending to attend the one-day workshop are strongly advised to study this book prior to the workshop.

Training Provider Quality House 
Certification Authority International Requirement Engeneering Board 
Certification Provider South East European Testing Board

105 minutes

Mr. Stoyan Atipov, Bulgaria

Stoyan Atipov is a business analyst with 10 years of experience, covering all aspects of BA: strategic planning, process management, requirements engineering and data analytics. His career as management consultant allowed him to apply his expertise across different industries. Each new business expands his perspectives which he turns in theory to share with the professional community. Stoyan gives talks and workshops in IT, BA and management forums, community gatherings and conferences. For BBA2017 he will introduce you to the founding concepts of requirement engineering and the logical connections between them. At the end of the course he will leave you not only prepared to successfully take the exam but also approach challenges in your everyday work with the calm and understanding of a true expert.

https://www.linkedin.com/in/stoyan-atipov-26163b33/

Denitsa Panova & Dimira Petrova

Symbiosis between BI & Predictive Analytics: Ticket Escalation Use Case

The case study would present a project initiated in Global Support Services organization in VMware. As a global software provided our support team received many tickets related to the products we have. As customer satisfaction and success is crucial to our organization, we are striving to enhance the experience of our customers. Usually, if a customer has a product request they raise a ticket. Ticket’s lifetime can vary significantly (e.g. 1 hour to 1 year). Therefore, a customer has the opportunity to escalate the status of the ticket in order to accelerate the processing time. We are going to present you a business case, starting from opportunity exploration to the actual development of an analytical solution that helps our support team to identify customers who are more likely to escalate.

90 minutes

Denitsa Panova & Dimira Petrova

Denitsa has a strong analytical and mathematical background. She is a Business Analyst in the Innovation Information Center (IIC) of Excellence in VMware, where on a daily basis she is working towards improving customer experience. Denitsa has graduated from her bachelor degrees in Mathematics and Economics from the American University in Bulgaria and acquired her master degree in Data Science in Barcelona Graduate School of Economics. As a Business Analyst in IIC VMware, Dimira is responsible for designing data-driven predictive solutions to optimize and simplify internal processes. She is dedicated to bring positive change to various business organizations within VMware, such as Order Management as well as Global Support Services. Previously, Dimira has worked on the integration of a crowdsourcing predictive solution for GlaxoSmithKline in London, UK, where she was acquainted with various data-driven approaches and methodologies.

https://www.linkedin.com/in/dimira-petrova-6bb66458/

Lunch

1 hour

Restaurant

Mr. Peter Lefterov, Bulgaria

Finding the Balance part 1

Workshop will focus on discussing practical approaches to managing stakeholder cooperation by finding the balance between their competing agendas. These skills are crucial to a BA as if we facilitate well everyone will get most of what they want – users will get a viable solution, developers will not work overtime, managers will get on-time deliveries. However facilitating poorly gets us back to time-tested ways to destroy value – like having arguments over what is a changed requirement or failing to agree on business usefulness or technical feasibility. The scope of the discussion will cover: understanding stakeholder motivation and as individuals and as members of a group; forming a vision on how to get a solution that works for everyone; securing proactive cooperation from stakeholders to get things done.

90 minutes

Mr. Peter Lefterov, Bulgaria

Freelance Business Analyst with extensive international expertise in stakeholder management, data integration, business intelligence and business process management. Has worked on high-profile IT transformation projects for Experian, Bank Austria and the European Securities and Markets Authority. Co-author of the Business Analysis Body of Knowledge (BABOK) Guide v3 and reviewer of PMI’s Business Analysis and Requirements Management practice guides. Co-founder of IIBA’s Bulgaria and Austria chapters.

https://www.linkedin.com/in/plefterov/

Mr. Ivaylo Gueorguiev, Bulgaria

Strategic thinking through the prism of the Balanced Scorecards part 1

Today, many managers do not have enough time to devote to developing and executing business development strategies. As a result, the organizations are losing their long-term competitive advantages while focusing only on the urgent operational issues. Strategic thinking is the first step towards gaining better positions on the market and achieving sustainable business results. Balanced scorecard (BSC) as a strategic planning and performance management methodology supports an organization to translate its vision and strategy into measurable business objectives to continuously measure performance against strategic objectives. This interactive workshop covers strategic thinking based on the classical perspectives of BSC. The workshop is based on practical examples of strategy development in ICT intensive organizations. The participants will gain knowledge and skills how to think strategically and to formulate effective strategies.

90 minutes

Mr. Ivaylo Gueorguiev, Bulgaria

Ivaylo has gained more than 15-year experience in practical implementation of business improvement initiatives. As a Program Manager in the European Software Institute Center Eastern Europe he planned and managed initiatives in Eastern Europe in order to deliver tangible benefits to the clients. In many cases Ivaylo directly committed to consultations and coaching on executive level related to process improvement (CMMI, SCRUM, Lean-Kanban) and strategic management areas (IT Mark, Balanced Scorecard, Information Security, and Strategic Management). As a result, the sponsors of the initiatives, reported significant business benefits such as competitive strategic positioning, better visibility on the strategy execution, more efficient operations and shorten time to market. Ivaylo is Kaplan-Norton Balanced Scorecard Certified Graduate at Palladium, USA

https://www.linkedin.com/in/ivaylo-gueorguiev-24b1a1/

Mr. Kostadin Kupenov, Bulgaria

Business Analysis Manager Forum part 1

Do you have managerial responsibility for Business Analysis? Maybe you feel need to meet peers and share experience with them how to engage the BAs for success, how to mentor and coach them, how to position the profession in your organization, and so many other questions. The management of BA resources is a relatively new and unique role and IIBA Bulgaria want to help organizing BA Manager Forum as means to develop and improve it. When you purchase group ticket you will be granted one seat at the BA Manager Forum. There will be 4 topics to be discuss by the forum: the path for BAs development and career progression; branding and marketing the BA role; develop better relations with the IT team; engage the BAs early in the project. The discussions will be summarized and published on IIBA Bulgaria website.

90 minutes

Mr. Kostadin Kupenov, Bulgaria

Kostadin has more than 19 years of professional experience in Requirements Management, Business and System Analysis, Project Management, Software development, People Management. He has expertise in all phases of Solution Development Life Cycle and deep knowledge in Analysis and Design using UML. Kostadin posses Project Management Professional certification from PMI and Certified Professional for Requirements Engineering certificate from IREB. He has hands on experience and professional training in ITIL, Business Process Modeling with BPMN, Logical Data Modeling. He is one of the founders of the Bulgarian chapter of the International Institute of Business Analysis and was President of IIBA-Bulgaria 2009-2013. Currently he is managing DotNet Bulgaria, a software company specilized in developing custom CRM and ERP solutions.

https://www.linkedin.com/in/kostadin-kupenov-3017223/

Ms. Mariana Mitevska, Bulgaria

BABOK exam drills and simulation for CBAP part 3

Have you read the BABOK Guide? Are you ready for CBAP certification exam? If yes, then the “BABOK exam drills and simulation for CBAP” session is exactly for you. Workshop participants will be able to verify how deep they have understood the underlines described in the BABOK Guide. In the first part of the session participant will walk through sets of practice questions focused on each BABOK Guide Knowledge area. That will make them perfectly prepared for the second part of the session when they will have the chance to perform a CBAP exam simulation. The workshop session is based entirely on the Watermark Learning CBAP Online Study Exam tool, which is a proven leader in providing reliable CBAP exam simulation tools. All participants will get a 25% discount coupon code for Watermark Learning CBAP Online Study Exam subscription. NB: It is highly recommended that all attendees read the BABOK Guide, v3 prior the session! Please note only delegates who have signed up for both days of BBA2017 will be entitled to attend this workshop. Candidates intending to attend the one-day workshop are strongly advised to study BABOK v.3 prior to the workshop.  

Training Provider Watermark Learning 
Certification Authority IIBA
Certification Provider Certification is not provided during the event

105 minutes

Ms. Mariana Mitevska, Bulgaria

Mariana Mitevska is the acting President of IIBA Sofia Chapter. She has been a Certified Business Analysis Professional (CBAP) since 2014 year and the first Bulgarian representative who has been granted a Certification of Competency in Business Analysis (CCBA). Mariana has 8 years of experience in business analysis in Information service, Telecom services, IT and Education. During that years she has taken the role of a business analyst on different level of analysis – from business process analysis on high level to very low level system analysis. She is currently working as business analyst/product owner at Experian. Business Process Management is a key field of her professional interests and expertise. Her mission is devoted to constantly promoting the importance of business analysis profession in Bulgaria.

https://www.linkedin.com/in/mariana-mitevska-cbap-238350a/

Mr. James Cadle, United Kingdom

BCS Foundation in Business Analysis part 3

The Foundation in Business Analysis course introduces a broad range of techniques within the structure of the business analysis process model. It forms an excellent introduction to business analysis. Key areas covered include: Examination of the competencies of a Business Analyst; Strategy analysis; Investigation techniques; Stakeholder analysis and management; Modelling business systems and processes; Requirements engineering; Making a business and financial case. The qualification is based upon the BCS publication, Business Analysis (third edition). This course prepares participants for the BCS Foundation in Business Analysis examination, which is held at the end of the course. The examination is a one-hour, closed book multiple choice examination which tests the participant's knowledge of the Foundation in Business Analysis syllabus. Please note only delegates who have signed up for both days of BBA2017 will be entitled to attend this workshop and be certified. A fee of GBP 170.00 + VAT will be billed separately for the certification. Places are limited to 16. The syllabus for the BA Foundation Certificate is based on and supported by the book Business Analysis (3rd Edition) by Debra Paul, James Cadle and Don Yeates (editors), published by BCS, The Chartered Institute for IT. Candidates intending to attend the one-day workshop are strongly advised to study this book prior to the workshop.

Training Provider Assist Knowledge Development
Certification Authority BCS, The Chartered Insitute for IT
Certification Provider Assist Knowledge Development

105 minutes

Mr. James Cadle, United Kingdom

Over 40 years’ experience in management services - consultant, trainer and author - specialises in project management, risk management, business and systems analysis – co-author of Project Management for Information Systems, Business Analysis, Business Analysis Techniques, Developing Information Systems and The Human Touch - member of The Association for Project Management and Chartered Fellow of the BCS, the Chartered Institute for IT - BCS oral examiner in Business Analysis.

https://www.linkedin.com/in/james-cadle-303ab635/

Mr. Stoyan Atipov, Bulgaria

Requirements Engineering – CPRE Foundation Level part 3

The Foundation Level addresses the advanced beginner in Requirements Engineering and provides the core knowledge of this topic. Everyone working with Requirements Engineering, Business Analysis, software and systems development, who is demanding in terms of quality and professionalism, should strive for it. The Foundation Level encompasses the elicitation of requirements with appropriate documentation, requirements verification and validation as well as their management throughout the end-to-end product life-cycle. The qualification is based upon the IREB recomended book Requirements Engineering Fundamentals. The exam will be provided by the end of the day, must be completed within 75 minutes and covers about 45 multiple choice questions. A person with a CPRE FL certificate is familiar with the terminology of Requirements Engineering/Business Analysis and Requirements Management, understands the basic techniques and methods of Requirements Engineering and their application, is familiar with the most established notations for requirements. NB! Please note only delegates who have signed up for both days of  BBA2017 will be entitled to attend this workshop and be certified. A fee of EUR 180.00 +VAT will be billed separately for the certification. Places are limited to16. The IREB recommended book in the context of the CPRE is Requirements Engineering Fundamentals, by Klaus Pohl, Chris Rupp, 2nd edition, published by Rocky Nook Inc. (April 2015). Candidates intending to attend the one-day workshop are strongly advised to study this book prior to the workshop.

Training Provider Quality House 
Certification Authority International Requirement Engeneering Board 
Certification Provider South East European Testing Board

105 minutes

Mr. Stoyan Atipov, Bulgaria

Stoyan Atipov is a business analyst with 10 years of experience, covering all aspects of BA: strategic planning, process management, requirements engineering and data analytics. His career as management consultant allowed him to apply his expertise across different industries. Each new business expands his perspectives which he turns in theory to share with the professional community. Stoyan gives talks and workshops in IT, BA and management forums, community gatherings and conferences. For BBA2017 he will introduce you to the founding concepts of requirement engineering and the logical connections between them. At the end of the course he will leave you not only prepared to successfully take the exam but also approach challenges in your everyday work with the calm and understanding of a true expert.

https://www.linkedin.com/in/stoyan-atipov-26163b33/

Anna Ioceva

BA tasks and techniques with JIRA, Confluence and Trello part 1

During this workshop, together we will talk about BA's responsibilities according BABOK and how well suited are the Atlassian tools for organizing BA's tasks. We will discuss real-life cases and pros and cons for using different tools such as JIRA, Confluence, Trello. The second part of the workshop will be audience-driven. You will be able to choose 2 topics among those 5, which will be discussed in more details: - How to engage business stakeholders out of their mail box - Using Confluence Templates and Macros - Successful bridge between requirements and technical implementation (Confluence and JIRA integration) - Management of implementation cycles  (Scrum, Backlog, Reports) - Agile Roadmap Planning (Portfolio for JIRA) We will show you how well configured and integrated Atlassian tools can be a driver for collaboration, sharing and effective and modern work environment! - Confluence is content collaboration software that changes how modern teams work. Spend less time hunting things down and more time getting things done. Organize your work, create documents, and discuss everything in one place. - JIRA is the #1 software development tool used by agile teams - Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible, and rewarding way. Join us at this workshop to see in action how Attlasian suite may be of a great help for successful BA work.

90 minutes

Anna Ioceva

Anna Ioceva is a Project Manager and certified Atlassian consultant in Nemetschek Bulgaria. Over the last 13 years she’s been involved in common projects with Bosch for development, architecture, project management, product development, RFP/RFQ and more. Mastering Atlassian tools usage since 2008, she’s one of the key drivers for Nemetschek Bulgaria to become an Atlassian Gold Partner. Her interests in Agile principles, JIRA based management of IT projects and best practices of successful IT companies, make her dedicated and determined to help teams work better together.

https://www.linkedin.com/in/anna-ioceva-66b4404/

Coffee break

30 minutes

Catering ground

Mr. Peter Lefterov, Bulgaria

Finding the Balance part 2

Workshop will focus on discussing practical approaches to managing stakeholder cooperation by finding the balance between their competing agendas. These skills are crucial to a BA as if we facilitate well everyone will get most of what they want – users will get a viable solution, developers will not work overtime, managers will get on-time deliveries. However facilitating poorly gets us back to time-tested ways to destroy value – like having arguments over what is a changed requirement or failing to agree on business usefulness or technical feasibility. The scope of the discussion will cover: understanding stakeholder motivation and as individuals and as members of a group; forming a vision on how to get a solution that works for everyone; securing proactive cooperation from stakeholders to get things done.

90 minutes

Mr. Peter Lefterov, Bulgaria

Freelance Business Analyst with extensive international expertise in stakeholder management, data integration, business intelligence and business process management. Has worked on high-profile IT transformation projects for Experian, Bank Austria and the European Securities and Markets Authority. Co-author of the Business Analysis Body of Knowledge (BABOK) Guide v3 and reviewer of PMI’s Business Analysis and Requirements Management practice guides. Co-founder of IIBA’s Bulgaria and Austria chapters.

https://www.linkedin.com/in/plefterov/

Mr. Ivaylo Gueorguiev, Bulgaria

Strategic thinking through the prism of the Balanced Scorecards part 2

Today, many managers do not have enough time to devote to developing and executing business development strategies. As a result, the organizations are losing their long-term competitive advantages while focusing only on the urgent operational issues. Strategic thinking is the first step towards gaining better positions on the market and achieving sustainable business results. Balanced scorecard (BSC) as a strategic planning and performance management methodology supports an organization to translate its vision and strategy into measurable business objectives to continuously measure performance against strategic objectives. This interactive workshop covers strategic thinking based on the classical perspectives of BSC. The workshop is based on practical examples of strategy development in ICT intensive organizations. The participants will gain knowledge and skills how to think strategically and to formulate effective strategies.

90 minutes

Mr. Ivaylo Gueorguiev, Bulgaria

Ivaylo has gained more than 15-year experience in practical implementation of business improvement initiatives. As a Program Manager in the European Software Institute Center Eastern Europe he planned and managed initiatives in Eastern Europe in order to deliver tangible benefits to the clients. In many cases Ivaylo directly committed to consultations and coaching on executive level related to process improvement (CMMI, SCRUM, Lean-Kanban) and strategic management areas (IT Mark, Balanced Scorecard, Information Security, and Strategic Management). As a result, the sponsors of the initiatives, reported significant business benefits such as competitive strategic positioning, better visibility on the strategy execution, more efficient operations and shorten time to market. Ivaylo is Kaplan-Norton Balanced Scorecard Certified Graduate at Palladium, USA

https://www.linkedin.com/in/ivaylo-gueorguiev-24b1a1/

Mr. Kostadin Kupenov, Bulgaria

Business Analysis Manager Forum part 2

Do you have managerial responsibility for Business Analysis? Maybe you feel need to meet peers and share experience with them how to engage the BAs for success, how to mentor and coach them, how to position the profession in your organization, and so many other questions. The management of BA resources is a relatively new and unique role and IIBA Bulgaria want to help organizing BA Manager Forum as means to develop and improve it. When you purchase group ticket you will be granted one seat at the BA Manager Forum. There will be 4 topics to be discuss by the forum: the path for BAs development and career progression; branding and marketing the BA role; develop better relations with the IT team; engage the BAs early in the project. The discussions will be summarized and published on IIBA Bulgaria website.

90 minutes

Mr. Kostadin Kupenov, Bulgaria

Kostadin has more than 19 years of professional experience in Requirements Management, Business and System Analysis, Project Management, Software development, People Management. He has expertise in all phases of Solution Development Life Cycle and deep knowledge in Analysis and Design using UML. Kostadin posses Project Management Professional certification from PMI and Certified Professional for Requirements Engineering certificate from IREB. He has hands on experience and professional training in ITIL, Business Process Modeling with BPMN, Logical Data Modeling. He is one of the founders of the Bulgarian chapter of the International Institute of Business Analysis and was President of IIBA-Bulgaria 2009-2013. Currently he is managing DotNet Bulgaria, a software company specilized in developing custom CRM and ERP solutions.

https://www.linkedin.com/in/kostadin-kupenov-3017223/

Ms. Mariana Mitevska, Bulgaria

BABOK exam drills and simulation for CBAP part 4

Have you read the BABOK Guide? Are you ready for CBAP certification exam? If yes, then the “BABOK exam drills and simulation for CBAP” session is exactly for you. Workshop participants will be able to verify how deep they have understood the underlines described in the BABOK Guide. In the first part of the session participant will walk through sets of practice questions focused on each BABOK Guide Knowledge area. That will make them perfectly prepared for the second part of the session when they will have the chance to perform a CBAP exam simulation. The workshop session is based entirely on the Watermark Learning CBAP Online Study Exam tool, which is a proven leader in providing reliable CBAP exam simulation tools. All participants will get a 25% discount coupon code for Watermark Learning CBAP Online Study Exam subscription. NB: It is highly recommended that all attendees read the BABOK Guide, v3 prior the session! Please note only delegates who have signed up for both days of BBA2017 will be entitled to attend this workshop. Candidates intending to attend the one-day workshop are strongly advised to study BABOK v.3 prior to the workshop.  

Training Provider Watermark Learning 
Certification Authority IIBA
Certification Provider Certification is not provided during the event

105 minutes

Ms. Mariana Mitevska, Bulgaria

Mariana Mitevska is the acting President of IIBA Sofia Chapter. She has been a Certified Business Analysis Professional (CBAP) since 2014 year and the first Bulgarian representative who has been granted a Certification of Competency in Business Analysis (CCBA). Mariana has 8 years of experience in business analysis in Information service, Telecom services, IT and Education. During that years she has taken the role of a business analyst on different level of analysis – from business process analysis on high level to very low level system analysis. She is currently working as business analyst/product owner at Experian. Business Process Management is a key field of her professional interests and expertise. Her mission is devoted to constantly promoting the importance of business analysis profession in Bulgaria.

https://www.linkedin.com/in/mariana-mitevska-cbap-238350a/

Mr. James Cadle, United Kingdom

BCS Foundation in Business Analysis part 4

The Foundation in Business Analysis course introduces a broad range of techniques within the structure of the business analysis process model. It forms an excellent introduction to business analysis. Key areas covered include: Examination of the competencies of a Business Analyst; Strategy analysis; Investigation techniques; Stakeholder analysis and management; Modelling business systems and processes; Requirements engineering; Making a business and financial case. The qualification is based upon the BCS publication, Business Analysis (third edition). This course prepares participants for the BCS Foundation in Business Analysis examination, which is held at the end of the course. The examination is a one-hour, closed book multiple choice examination which tests the participant's knowledge of the Foundation in Business Analysis syllabus. Please note only delegates who have signed up for both days of BBA2017 will be entitled to attend this workshop and be certified. A fee of GBP 170.00 + VAT will be billed separately for the certification. Places are limited to 16. The syllabus for the BA Foundation Certificate is based on and supported by the book Business Analysis (3rd Edition) by Debra Paul, James Cadle and Don Yeates (editors), published by BCS, The Chartered Institute for IT. Candidates intending to attend the one-day workshop are strongly advised to study this book prior to the workshop.

Training Provider Assist Knowledge Development
Certification Authority BCS, The Chartered Insitute for IT
Certification Provider Assist Knowledge Development

105 minutes

Mr. James Cadle, United Kingdom

Over 40 years’ experience in management services - consultant, trainer and author - specialises in project management, risk management, business and systems analysis – co-author of Project Management for Information Systems, Business Analysis, Business Analysis Techniques, Developing Information Systems and The Human Touch - member of The Association for Project Management and Chartered Fellow of the BCS, the Chartered Institute for IT - BCS oral examiner in Business Analysis.

https://www.linkedin.com/in/james-cadle-303ab635/

Mr. Stoyan Atipov, Bulgaria

Requirements Engineering – CPRE Foundation Level part 4

The Foundation Level addresses the advanced beginner in Requirements Engineering and provides the core knowledge of this topic. Everyone working with Requirements Engineering, Business Analysis, software and systems development, who is demanding in terms of quality and professionalism, should strive for it. The Foundation Level encompasses the elicitation of requirements with appropriate documentation, requirements verification and validation as well as their management throughout the end-to-end product life-cycle. The qualification is based upon the IREB recomended book Requirements Engineering Fundamentals. The exam will be provided by the end of the day, must be completed within 75 minutes and covers about 45 multiple choice questions. A person with a CPRE FL certificate is familiar with the terminology of Requirements Engineering/Business Analysis and Requirements Management, understands the basic techniques and methods of Requirements Engineering and their application, is familiar with the most established notations for requirements. NB! Please note only delegates who have signed up for both days of  BBA2017 will be entitled to attend this workshop and be certified. A fee of EUR 180.00 +VAT will be billed separately for the certification. Places are limited to16. The IREB recommended book in the context of the CPRE is Requirements Engineering Fundamentals, by Klaus Pohl, Chris Rupp, 2nd edition, published by Rocky Nook Inc. (April 2015). Candidates intending to attend the one-day workshop are strongly advised to study this book prior to the workshop.

Training Provider Quality House 
Certification Authority International Requirement Engeneering Board 
Certification Provider South East European Testing Board

105 minutes

Mr. Stoyan Atipov, Bulgaria

Stoyan Atipov is a business analyst with 10 years of experience, covering all aspects of BA: strategic planning, process management, requirements engineering and data analytics. His career as management consultant allowed him to apply his expertise across different industries. Each new business expands his perspectives which he turns in theory to share with the professional community. Stoyan gives talks and workshops in IT, BA and management forums, community gatherings and conferences. For BBA2017 he will introduce you to the founding concepts of requirement engineering and the logical connections between them. At the end of the course he will leave you not only prepared to successfully take the exam but also approach challenges in your everyday work with the calm and understanding of a true expert.

https://www.linkedin.com/in/stoyan-atipov-26163b33/

Anna Ioceva

BA tasks and techniques with JIRA, Confluence and Trello part 2

During this workshop, together we will talk about BA's responsibilities according BABOK and how well suited are the Atlassian tools for organizing BA's tasks. We will discuss real-life cases and pros and cons for using different tools such as JIRA, Confluence, Trello. The second part of the workshop will be audience-driven. You will be able to choose 2 topics among those 5, which will be discussed in more details: - How to engage business stakeholders out of their mail box - Using Confluence Templates and Macros - Successful bridge between requirements and technical implementation (Confluence and JIRA integration) - Management of implementation cycles  (Scrum, Backlog, Reports) - Agile Roadmap Planning (Portfolio for JIRA) We will show you how well configured and integrated Atlassian tools can be a driver for collaboration, sharing and effective and modern work environment! - Confluence is content collaboration software that changes how modern teams work. Spend less time hunting things down and more time getting things done. Organize your work, create documents, and discuss everything in one place. - JIRA is the #1 software development tool used by agile teams - Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible, and rewarding way. Join us at this workshop to see in action how Attlasian suite may be of a great help for successful BA work.

90 minutes

Anna Ioceva

Anna Ioceva is a Project Manager and certified Atlassian consultant in Nemetschek Bulgaria. Over the last 13 years she’s been involved in common projects with Bosch for development, architecture, project management, product development, RFP/RFQ and more. Mastering Atlassian tools usage since 2008, she’s one of the key drivers for Nemetschek Bulgaria to become an Atlassian Gold Partner. Her interests in Agile principles, JIRA based management of IT projects and best practices of successful IT companies, make her dedicated and determined to help teams work better together.

https://www.linkedin.com/in/anna-ioceva-66b4404/